How to reach us
Open the Sign Up page and provide your details. Use a clear subject and a concise description of your question.
Reachability
Connect with quantconnect
quantconnect delivers a first-class, data-driven trading experience. If you have questions about the platform, onboarding flow, or account setup steps, please use the Sign Up page to submit your details and start the process.
General questions
Account setup inquiries
Data privacy topics
Typical response guidance
Direct inbox not published
No physical address listed
No phone line provided
Ways to reach quantconnect
We don’t publish direct email, phone, or street addresses on this page. For all inquiries, please submit through the Sign Up flow so your message links to onboarding.
What to include
Share your name and preferred contact method, then summarize the topic (e.g., account access, page navigation, or policy questions) to aid handling.
Privacy and data safeguards
quantconnect emphasizes careful processing of submitted information. Provide only what’s necessary to describe your request and review applicable policies before submitting.
Expected response times and service hours
Messages submitted through Sign Up are queued and reviewed in sequence. Actual timing varies with workload and request type.
Window
Review hours
Investigations are typically reviewed during standard business hours on weekdays.
Timing
Typical turnaround
Most inquiries receive a reply within 1–2 business days, depending on queue volume.
Priority
Time-sensitive topics
If your request is urgent, indicate that clearly in the message summary when you register.
Submit your message through Sign Up
quantconnect channels inquiries via the registration flow to keep communication aligned with onboarding steps. Tell us your question in the message summary when you submit.
